What is Business Agility?
Business agility is at the heart of the new corporation. It's based on two important transformations:
Replace planning with experiments and continuous delivery.
Replace command and control with a culture of continuous improvement and customer delight.
Rather than calling the usual consultants, consider a bottom-up approach that fixes the root problems, not the symptoms.
Culture Eats Strategy For Breakfast
We have outlined 24 aspects of culture that will propel your company in new directions without any help from management. Read David Siegel's major work: The Culture Deck on Medium.com.
NEW: See our short video teaser for the agile investing series.
FRESH: The Quickstart Guide to the 21st Century - the big vision for our company.
The Last Mission Statement You'll Ever Need
Whatever your company's mission statement, consider replacing it with this:
- Delight customers: live for it, do it every day, even if it's not profitable
- Create the best place to work you possibly can, so people are eager to work there
- Make it sustainable (includes both medium-term profits and long-term stewardship)
If your culture embodies these priorities, you'll naturally become more agile.
You can replace all your employee surveys with two questions:
Why do you work here?
What can your boss do to better support you in your job?
That's it. Try it! Start a discussion on why people work at your company - it sounds soft and fuzzy, but it's one of the most important conversations you can have. Explore this web site to learn more.
Does Your Culture Support Pull or Push?
Watch this video to learn what kinds of managers naturally create pull or push companies:
Are You Hiring for Agility?
This video explores the new world of workforce science, which uses evidence rather than intuition, to improve hiring and management.
Do Your Tactics Support Pull or Push?
Read this amazing book and discover that the tradeoffs you face in business are completely unnecessary. Learn about happy, engaged employees and how much more delighted your customers could be. People at Menlo Innovations work 40-hour weeks, integrate family and work life, rarely use e-mail, move their desks often, and stay for many years. It all starts with a first interview, where you are screened for your kindergarten skills. Read the book and get inspired!
Systems Outperform Individuals
More and more studies show that simple rules have higher success rates than individual judgment. This is often true, even when the "experts" have 30+ years of experience, and even when they have access to the rule-based recommendations! Experts tend to think they are right and will override the algorithm, thinking they know best, but algorithms usually win a larger percentage of the time. Algorithms have already disrupted Wall Street (70% of all trades are now made by machine), and they are proving valuable in medicine, psychology, programming, economic forecasting, banking, and many other sectors. A good system reduces the need for managers and specialists, which reduces the risk of human bias and error. Learn about our consulting services, and let's talk about how your company can enter the 21st century with a pull strategy.
Past Clients Include ...
Each month we feature an infographic that helps understand the world from an evidence-based perspective. This month, we present the Washington Post's study on paranormal beliefs of Americans.
Next: Read our White Paper